Privacy Policy & Family Data Protection

1. Information We Collect

When you contact us via telephone, email, or our website enquiry form, we collect the contact details you provide (such as your name, telephone number, email address, preferred visit dates, and any background information regarding your loved one’s care needs).

2. Purpose of Collection

Information provided is utilized solely to respond to your enquiry, provide personalized care guidance, schedule facility walkthroughs, and coordinate appropriate assisted living or respite support. We treat all descriptions of cognitive health and personal circumstances with the utmost clinical discretion.

3. Confidentiality & Non-Disclosure

ORMA does not sell, rent, commercialize, or share family contact information or health disclosures with third parties or advertising brokers. Data is accessible solely to authorized care coordinators and administrative staff bound by confidentiality obligations under the Dhanmithra Integrated Foundation.

4. Security of Information

We maintain appropriate administrative and physical safeguards to prevent unauthorized access or disclosure. Physical premises at our Kudappanakunnu centre feature monitored security to ensure resident safety and visitor verification.

5. Contact Regarding Your Data

If you have questions regarding your enquiry details or wish to update your contact information, please email us directly at care@ormadementiacare.com or write to:

ORMA Dementia Care Research & Development Centre
TC 12/3275, Choozhampala–Mukkola Road, Kudappanakunnu P.O.,
Thiruvananthapuram, Kerala, India – 695043
Telephone: +91 471 300540 | Mobile: +91 94460 80849